Student Navigation Center

Get Help from the Nav Center

Welcome to the Student Navigation Center!

The SNC is here to assist students with their billing, financial aid and registration needs. Our team members are available in person, by email, phone or online.

    Get Support

    In Person Appointments

    Need to ask a question or resolve an issue in person? The Nav Center is open for in-person visits by appointment. 

    Make an Appointment

    In-Person Appointment Hours: 

    • Monday, Tuesday and Thursday: 9 am-4:30 pm
    • Wednesday 9 am-3:30 pm
    • Friday 10 am-4:30 pm

    Currently enrolled students: make an in-person appointment on Navigate.

    Others: make an in-person appointment here.

     

    Virtual Support

    The Nav Center team is online to help students via Zoom. No appointment needed; assistance is available on a first-come, first-serve basis.

    Virtual Support Hours: 

    • Monday, Tuesday and Thursday: 9 am-4:30 pm
    • Wednesday 9 am-3:30 pm
    • Friday 10 am-4:30 pm

    Join the Zoom waiting room for virtual assistance.

    Contact Us

    See all contacts

    The team is available by phone Monday-Thursday from 8:30 am-4:30 pm and Fridays from 10 am-4:30 pm.

     

    NOTE: Support services for non-English speakers may be available, please contact us.

    See all contacts

    Student Navigation Center

    978.542.8000
    978.542.8520; Financial aid fax: 978.542.6876
    Monday - Thursday (8:30am-4:30pm) & Friday (10:00am-4:30pm)
    Central Campus
    Classroom Building, Second Floor
    Mailing Address:
    352 Lafayette St.
    Salem, MA 01970
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