Payment Options
Personal checks can be used to make an electronic payment online through TouchNet (free of charge).
Review the "How to Make an Online Payment" guide for more information.
All major credit cards are accepted; however, a 2.95 percent non-refundable service fee (with a minimum of $3) will be charged by TouchNet, our credit card processor, for credit/debit card payments. Payments must be made online through TouchNet via Navigator.
Note: The Student Navigation Center does not accept cash or ClipperCash as payment for student bills.
Salem State University offers students and their families the option to set up a monthly, interest-free payment plan for each of the Fall (5 installments), Spring (5 installments), and Summer (3 installments) semesters through their Navigator account. Students will use TouchNet to set up a monthly payment plan (a $40 enrollment fee applies) and pay directly through the portal each month.
Enrollment for Fall plans opens with the July bill, Spring plans open in mid-December, and Summer plans open in mid-May. Please refer to the TouchNet announcement section for specific dates on when plans are available.
Review the "How to set-up a Payment Plan" guide for more information.
For international students, we have now partnered with TransferMate to offer you a transparent payment method that reduces extra bank fees and enhances your payment experience. TransferMate helps international students pay tuition and fees in their local currency from any country.
Please note that we are no longer working with Flywire as an international payment option.
See our International Payment page for additional information and how-to guides.
Bank checks and money orders should be sent to the following address:
Student Navigation Center
Attention: Student Accounts
352 Lafayette Street
Salem, MA 01970
Students at Salem State University are offered federal student loans as part of their financial aid package. Federal Direct Loans are the most common source of funding. The federal government makes these loans. Federal Direct Loans have a fixed interest rate and offer several repayment plans.
Parent PLUS Loans are federal Direct Loans for eligible parents to help cover the remaining out-of-pocket expenses associated with their student's education. Out-of-pocket expenses are the amounts on the student's bill not covered by federal, state, and institutional aid or scholarship resources. Parents can apply for a Parent PLUS loan at studentaid.gov.
Private education loans are another option to help students cover costs not covered by other aid they've received. These are nonfederal loans made by a lender, such as a bank, credit union, or state agency, which sets the terms and conditions.
Students apply directly to the lender of their choice. To find a private loan, students may use ELM Select*.
*This list displays lenders who have provided private loans to Salem State students. Salem State University does not endorse or recommend any lender. It is the student's choice which lender they want to borrow from for their private loan.
If you are making a payment from a 529 Plan, send the paper check to the following address:
Student Navigation Center
Attention: Student Accounts
352 Lafayette Street
Salem, MA 01970
Make sure the Student ID number is included somewhere on the check for processing.
If you have received a scholarship from a source OUTSIDE of Salem State, please MAKE A COPY of the award and do ONE of the following:
- Email a copy of the scholarship award letter to: navcenter@salemstate.edu
- Stop by the Student Navigation Center to drop off a copy in person.
- Mail a hard copy (NOT THE ORIGINAL) to:
- Salem State University
Attn: Student Navigation Center
352 Lafayette Street
Salem, MA 01970
- Salem State University
Direct Pay
In situations where tuition is paid directly to the university by a third party (such as an employer, organization, or embassy), the student must provide the Office of Student Accounts with a purchase order or a written statement of intent to pay from the third party as soon as possible. Please make sure to start this conversation directly with your employer or a third party. They may also contact our office directly.
Once the paperwork is submitted and processed, an External Payment credit will appear on the student account for the amount agreed upon with the third party.
If the amount does not match, please contact the Student Navigation Center at NavCenter@salemstate.edu with the subject "Attention: Third Party.”
In the event that the third party does not make payment, the student will be responsible for the charges intended to be paid by the third party.
Veterans
Veterans' Affairs at Salem State is here to assist current and former service members of the armed forces, as well as survivors and dependents, with both state and federal educational benefit programs. The Veteran’s Affairs Office will work directly with Student Accounts to make sure your benefits are posted and accurate.
For eligibility and information on available educational credits, please contact veterans@salemstate.edu.
Other
Other organizations our third-party area works with are: