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What you need to know to get started

Payment Options

Personal checks can be used to make an electronic payment online through TouchNet (free of charge). Review the "How to Make an Online Payment" guide.

All major credit cards are accepted, however, a 2.85 percent non-refundable service fee ($3 minimum fee) will be assessed by TouchNet, our credit card processor, for credit/debit card payments. Credit/debit card payments must be made online through TouchNet via Navigator.    

For international students, we have now teamed up with TransferMate to provide you a transparent payment method to reduce additional bank fees and improve your payment experience. Please note, we are no longer working with Flywire as an international payment option. TransferMate helps international students pay tuition and fees in their local currency from any country. See our International Payment page for additional information and how to guides.

Bank checks and money orders can be mailed to:
Student Navigation Center
Attention: Student Accounts
352 Lafayette Street
Salem, MA 01970

Private student loans also help pay for college or graduate school. These loans are available through banks, credit unions, online lenders and other financial institutions. Begin your private loan search by visiting our Resource List* (hosted by ELMSelect**)

Parents/guardians can apply for a loan on behalf of their student by going to studentaid.gov

Note: The Student Navigation Center does not accept cash or ClipperCash as payment for student bills.

For student’s sending payment to Salem State University from a 529 Plan, please use the following address to mail paper checks to. Please make sure your student ID # is somewhere on the check for processing.

 

Student Navigation Center
Attention: Student Accounts
352 Lafayette Street
Salem, MA 01970

If you have received a scholarship from a source OUTSIDE of Salem State, please MAKE A COPY of the award and do ONE of the following:

  • Email a copy of the scholarship award letter to: navcenter@salemstate.edu
  • Stop by the Student Navigation Center to drop-off a copy in person
  • Mail a hard copy (NOT THE ORIGINAL) to:
    • Salem State University
      Attn: Student Navigation Center
      352 Lafayette Street
      Salem, MA 01970

Direct Pay

In those situations where the tuition is paid directly to the university by a third party (such as an employer, organization or embassy), the student must provide the Office of Student Accounts with a purchase order or a written statement of intent to pay by the third party as soon as possible. Please make sure to start this conversation with your employer or third party directly. They may get in touch with our office directly as well.

Students may subtract the amount of their award and must pay their portion by the due date of the original bill, as long as the amount has been confirmed by the employer or Salem State University. Though the payment will not show immediately, the university will note your account and protect your account from holds.

It is the student's responsibility to communicate with their third party if payment is not received within 30 days and it is the student who will be responsible for any balance not covered by their third party.

Veterans

Veterans' affairs at Salem State is here to assist current and former service members of the armed forces as well as survivors and dependents with both state and federal educational benefit programs. For eligibility and what educational credits may be available please contact veterans@salemstate.edu. The Veteran’s Affairs Office will work directly with Student Accounts to make sure your benefits are posted and accurate.

Other

Other organizations our third party area works with are:

· Mass Rehab

· Mass Commission for the Blind

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Due Dates

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