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Payment Questions

 

An email will be sent to your Salem State email address, so please check your Salem State email on a regular basis. If you have other authorized users, they will receive an email as well to their individual email address.

For student’s sending payment to Salem State University from a 529 Plan, please use the following address to mail paper checks. Please make sure your student ID # is somewhere on the check for processing.

Student Navigation Center
Attention: Student Accounts
352 Lafayette Street
Salem, MA 01970

If you have received a scholarship from a source outside of Salem State University, please make a copy of the scholarship award letter and complete one of the following:

- Email a copy of the scholarship award letter to: navcenter@salemstate.edu

- Stop by the Student Navigation Center to drop off a copy in person

- Mail a copy of the scholarship award letter to:

Salem State University
Attn: Student Navigation Center
352 Lafayette Street
Salem, MA 01970

 

If payment of your tuition bill is not received on time, you may be assessed late fees and you will have a financial hold placed on your account. That financial hold will prevent you from registering for the next term until your bill has been paid in full. Once the next semester starts, any students who are not registered will be withdrawn from the university. 

Fall tuition bills are due the second Wednesday of August.

Spring tuition bills are due the second Wednesday of January.

Summer I tuition bills are due May 25.

Summer II tuition bills are due July 25.

Payment Plans

When a student signs up for a monthly payment plan they are required to pay a set amount of money each month to Salem State.

Since a payment plan is not like a loan, which directly pays out in full to SSU, we receive your payments on a monthly basis and apply them to your bill. A monthly statement is provided online to show these payments deducted from your outstanding balance.

Receiving monthly billing can also help students to determine if any corrections are needed to their budget. Examples might be: additional costs from adding a class, reduction in financial aid, or a miscalculation of your actual budget. 

Students age 60 and over are eligible to receive a discount on your tuition; fees not included. 

First-time students who wish to receive this discount should call the Student Navigation Center at 978.542.8000 and speak with a Student Service Specialist. You will be asked to email a valid government issued ID to navcenter@salemstate.edu to secure your discount.

Returning students who have previously provided their ID will receive the discount each semester they are enrolled. The discount will display when viewing your account activity.

Refund Questions

If a student has a credit balance from excess financial aid, dropped classes, or an overpayment, they can receive the funds through our eRefund process directly into their checking or savings account. Financial Aid refunds are issued in October for the fall semester, and in February for the spring semester.

Collections Questions

All students must acknowledge their financial obligation to the university and agree to the terms once for each academic career at the university.

This agreement acknowledges that:

  • you understand and agree to your responsibility as a student for the cost and expense of all tuition, fees, housing, meal plan costs and other expenses;
  • that you will be billed via your university email address, that you are responsible for keeping your contact information current with the university,
  • that you are responsible for knowing the rules around registering and withdrawing from classes, and
  • that if there is a financial hold on your account, you may be denied services including, but not limited to, registering for classes, receiving your, diploma, or receiving your academic transcript.

Find information on completing your Financial Obligation Agreement.

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