As we enter the second half of the spring semester, we continue to offer one-time, solution-focused telehealth visits for any currently enrolled student. Assistance includes exploring immediate needs and providing practical support, helping students with referrals for ongoing counseling with off-campus providers, and referrals for emergency/crisis evaluations.
Please note that through the summer sessions, counseling services will not be offering ongoing counseling and students seeking these services will be assisted with referrals for off-campus providers.
If you feel you should connect with a counselor the same day, please call 978-542-6413 or see below for mental health emergency information. Counseling and Health Services is open 8:30-5 pm M-F and closed on all university holidays and the weekends.
For non-urgent needs you can call the above number, or you can also connect to the general counseling mailbox at in the counseling and health portal. To log in, use your Salem State ID, with the “S” in front of the number and your regular password. Use the Messages tab once in the Health Portal. Select the option to message a counselor about counseling services. If you are already connected to a counselor, your message will be forwarded to them.
Only students can schedule visits for themselves, and our office is not staffed to provide emergency services. If you have concerns about a student’s immediate safety and they are on campus, please call University Police at 978-542-6111 to have an officer dispatched to the student’s location for a wellness check. You can also call University Police regarding an off campus student, and let them know you need help connecting to the town a student lives in for a wellness check.
Getting Support for Mental Health Emergencies or Crises
Counseling services offers free and confidential professional counseling or therapy to support student development and assist students with their mental health needs. Personal concerns and challenges are a normal part of the college experience. Students frequently seek counseling to deal with a variety of life issues including anxiety, family concerns, academic stress, sexual violence, racial trauma, sexual and gender identity development, and ongoing mental health symptoms.
We offer daily consultation visits for students interested in services or who are having an urgent need Monday-Friday, from 8:30 am-5 pm. Crisis support is available via text by texting HOME to 741-741 anytime.
In the event of an emergency after business hours, call 6111 if you are on campus. Call 911 if you are off campus, or go to your nearest emergency room.