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Health Services Update

Additional COVID-19 Safety Measures CHS is Following

We are taking additional steps, based on national and state guidance, to ensure our facilities remain a safe place for you to confidently receive health care, including but not limited to:

  • All staff members wear masks. The type of mask worn is determined by the type of care they provide, to best ensure their safety and the safety of our patients.
  • Some staff members may wear additional protective measures, such as face shields or gowns, based on current CDC and state requirements.
  • All patients and anyone with them will be asked to wear a mask or cloth face covering while inside our facilities. You are encouraged to bring your own.
  • Limited visitor policy: For safety and to achieve your health goals, we ask you to only bring someone with you if this is a necessity for you.
  • Hand sanitizer is available at each entrance and exit and at numerous locations throughout the facility. Everyone is asked to sanitize their hands upon entering our facility. Each staff member sanitizes their hands before and after each patient encounter.
  • Every patient and visitor is screened for COVID-19 symptoms prior to entering our facilities. Staff also screen for symptoms every day prior to arriving to the office.
  • We are significantly limiting the number of students in our office and typically will have no more than a few students in the office at any given time.
  • Reduce the amount of time students spend in the office by starting all visits by telemedicine appointment
  • Provide adequate time between patient visits to allow for appropriate air exchanges
  • High-touch surfaces such as door handles, chair handles, exam room tables are disinfected with an EPA-approved disinfectant after every patient encounter.
  • Disinfect medical exam rooms and other shared spaces (such as waiting room) nightly with UV-C disinfectant lights.
  • Hired additional health staff members to aid in providing timely care and follow up of our ill or exposed students

As always, if you need emergency care, please contact University Police if you are on campus at 978.542.6111, or if you are off-campus, 911.

If you need medical care or services after business hours, view our list of local health providers.

Our Services

Staffed by nurse practitioners and a part-time doctor, health services is your on-campus doctor’s office. We offer medical care, consultation on health-related issues, health promotion programs, and referrals and collaborations with area providers and primary care physicians.

Common Colds: Sore throat and runny nose are usually the first signs of a cold, followed by coughing and sneezing. Most people recover in about 7-10 days.

Due to COVID-19, if you are experiencing any common cold symptoms, please call health the health center at 978-542-6413 so we can properly test you and treat you for COVID-19 if necessary. You can help reduce your risk of getting a cold: wash your hands often, wear a mask, avoid close contact with sick people, and don’t touch your face with unwashed hands. There are several things you can do to help relieve your symptoms, learn what you can do.

Illnesses: Illnesses include respiratory infections, rashes, headaches, sprains, and other physical ailments.

Injury: For a musculoskeletal injury, we recommend initiating the RICE method as soon as possible after injury. Learn more about the RICE method.

With any illness or injury, if your symptoms are severe, worsening, or not improving after a week, it is important to schedule an appointment with health services or your primary care provider for further evaluation.

We offer many lab tests in the office without any additional charge to you. However, some tests need to be sent to a third party laboratory, Quest Diagnostics. Your health insurance is typically billed for these tests but in the event that you do not want to use your health insurance, you can discuss paying out of pocket with your provider.

Students with the university's health insurance plan and many other insurance plans can make an appointment at health services to fulfill their immunization requirements if needed. 

We also offer out-of-pocket reduced costs for immunity titers for Hepatitis B, Varicella, Measles, Mumps, and Rubella.

Please use your CoVerified app to schedule free, on-campus COVID testing to meet your weekly resting requirement and share that you are feeling well. All students who are unvaccinated and on campus for any reason will be required to participate in weekly COVID testing. All vaccinated individuals are still highly encouraged to participate in testing.

If you have had any known exposures to COVID or have symptoms, please call our office to discuss and schedule testing with us behind Ellison Campus Center, where we will see you while wearing full protective equipment to minimize the risk of COVID transmission to our staff. Learn more about COVID testing.


Information About Appointments and Additional Resources

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