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First Families

Supporting First-Gen Families

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Supporting First-Gen Families

Transitioning to college is a big moment — not just for students, but for families and supporters, too. That’s why we are committed to helping you feel informed and ready.

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Welcome Families and Supporters

Welcome Families and Supporters

What does “first-generation” mean?

A first-generation student is broadly defined as neither of your parents or guardians graduated with a bachelor’s degree from a 4-year college/university in the US. 

First-gen students bring unique strengths, perspectives, and resilience to the college experience. We celebrate those! 

Did you know?

First-generation students and their families make up 60% of Salem State's community and a significantly growing portion of college communities across the country. 

Student Information Protection

Glossary for First Families

As you navigate through our site, there may be some new terms you are unfamiliar with. Use our First-Gen Glossary or the Salem State glossary to learn more terms used in the university.

FERPA

Please note: All student information is protected under the FERPA law (Family Educational Rights and Privacy Act). This means that information regarding a student’s academics, billing, or activities cannot be given to a parent or family member unless the student has given written permission. If your student chooses to make you a “proxy” information can be released to you but this will not allow to make decisions on behalf of your student.  

Common Concerns and What You Can Do

Highschool To College Adjustment

Students go through a significant adjustment process when entering college. Changes go from academic demands to establishing interpersonal relationship, finding campus resources and community, taking care of their wellbeing, and becoming independent. Be open to supporting your first-gen in their many growth processes.

Financial Concerns

Financial responsibilities shift when entering college. Always remember that Salem State provides many resources to support both you and the student in this. Check out our resource links below.

Time Management

Students face a more independent path to their studies. Time management is critical and difficult to master. Patience, determination, and most of all asking for help from coaches in the first year are ways to succeed.

What You Can Do to Support your Student

  • Educate Yourself And Get Involved (within Reason) 

  • Without overstepping on your student’s independence, familiarize yourself with college processes, stay informed about key events such as Accepted Students Day,Viking Family & Supporter Orientation, or visiting the campus and resources available to them and for you. 

  • Join The Parent Council! This is a great way to stay involved and connected with your student during their college experience. Email: parent@salemstate.edu for more information. 

  • Encourage honesty, judgement free conversations. Let your student share their experiences, challenges and success without pressure. 

  • Need some guidance? Here are some conversation starters to get you started 

  • There is no shame in asking for help and using Salem State student support resources: they have been created for a reason! 

  • Create space and encourage your student to seek help. Sometimes students simply need to be heard in times of uncertainty.  

  • College is a time of personal growth and self-discovery. Create space and encourage your student to explore, to make their own decisions while reminding them you are there for guidance and support.  

Other Common Concerns

Imposter Syndrome

Imposter Syndrome is the thought or idea that you have only succeeded due to luck and not by talent or qualifications. Many first-gen experience this: ask for support, realize that you are not alone, and know that you deserve to be here!

Not Finding Community

Students often struggle to find their community. As parent and supporter, be ready to listen, and support through the years: the community that feels right at the start may be different from the one needed at the end of the college experience!

Commuting

Commuters face unique challenges in connecting to fellow students, study time and space, finances. We recognize this and provide dedicated resources. Also remember that SSU is recognized for its role in the local community with the prestigious Carnegie Community Engagement Classification. Participate and be an agent of change!

Salem State Support Resources: Official Guide (English, Spanish, Portuguese)

  • Parent / Families Resource Page 

  • Parent / Families Facebook group 

  • Multilingual Resources 

  • Student Success and the First Year Experience 

  • The first year experience office (FYE) provides access to the resources and support students need to successfully navigate the transition from high school to university life. 

  • Tutoring & Learning Support 
    Free academic support is available through services like the Writing Center, Math Learning Lab, and Peer Tutoring, helping students build confidence in their coursework. [links] 

  • Academic Advising 
    Academic Advisors work closely with students to help them select courses, stay on track for graduation, and navigate academic challenges. 

NavCenter 

  • The Student Navigation Center is the hub for Salem State financial aid, billing, registration and ClipperCard information. 

Emergency Funding 

  • The Salem State University Emergency Funding supports unexpected students’ personal financial emergencies.  Due to the limited nature of our funding, all students must demonstrate an immediate financial need to be considered for a grant.  

Salem State Grants and Scholarships 

  • Institutional grants and scholarships that are offered to help offset the cost of getting a degree.   

Contact Us

Contact Us

Administration Building, North Campus 202
Mailing Address:
352 Lafayette St.
Salem, MA 01970
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