Information Technology Services (ITS)

ITS Help Desk

Our help desk team is here assist you with all your tech support needs.
Wi-Fi Support

Find answers to common Wi-Fi questions.
Student Computing

Here you will find our recommended laptop specifications.

ITS help desk serves as the primary contact point for all information technology services. This is the place to start for all of your computer, printer, telephone, and networking questions or issues.

ITS Help Desk
Student Portal (Navigator)
Staff Portal (Polaris)
Student Knowledge Base (Ask the Viking)
Technology Training

Network and Wireless

Learn about our secure network access control, what systems you can use on the network, and how to connect using wireless (Wi-Fi) or a wired connection.

Computer and Mobile Devices

Discover information on student laptop requirements, recommendations, and special pricing. Learn about our student laptop support location.

Accounts and Passwords

Discover how to access Salem State systems including email, Navigator, Canvas eLearning, and more using your Salem State user ID and password. Find answers to all things account-related.

Communication and Collaboration

Access to technology used to communicate, as well as to plan, track, and manage tasks.

Electronic Fax Services (eFax)

Email and Calendar

Information Security

Protect your data, electronics and identity using our comprehensive information security program. Learn more about this system and discover our tips to better secure your online identity.