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Community members can create maintenance requests using our online tool, SchoolDude.

If you have any questions about the new work order system, please contact the system administrator Sarah Ascolese 978.542.6350. (Please note: the password is help)

Facilities Emergency Contacts

  • The help line at 978.542.4357 or (HELP) 
  • For after-hour emergencies, please contact university police at 978.542.6111 

For Faculty and Staff

Facilities information specific to faculty and staff has been migrated to Polaris. Visit the facilities Polaris posts for information regarding maintenance requests, key requests, paid details, environmental health and safety, and Material Safety Data Sheets (MSDS).

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