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Zagster Ceases Operations in Salem

The Zagster bike-share company notified Salem State “with heavy hearts” on May 27 that they will be ending their operations in Salem due to the economic impact of the pandemic. They will be removing equipment and notifying customers from May 28 through June 12.

While the news of Zagster’s economic difficulties is disheartening, Salem State University’s commitment to providing our community members with sustainable transportation options remains strong.

The city of Salem has been working with other communities in the region in a search for a regional micro-mobility provider with the goal of having a regional bike, e-bike and/or scooter program in operation as soon as feasible. Salem State values the opportunity to collaborate with the city on sustainable transportation initiatives and anticipates having new options available on campus when the regional program is launched.  

With over 23,000 trips taken and 954 members from Salem State University community members over the last three years of operation, our students, faculty and staff embraced the well-loved Zagster bike share program, which was part of a partnership with the city of Salem. Vikings appreciated that the university-subsidized program allowed them to bike for free for the first two hours of every ride. The Spin e-scooters that have been available across campus and the city were also managed by Zagster and were very popular, particularly with students.

Tara Gallagher
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