When a case is closed in Navigate, a case outcome is included in the automated email sent to the user who submitted the initial alert/case. For definitions of Case Outcomes, visit our Canvas page: Guide to Using Navigate – Case Outcomes.
When a case is closed in Navigate, a case outcome is included in the automated email sent to the user who submitted the initial alert/case. For definitions of Case Outcomes, visit our Canvas page: Guide to Using Navigate – Case Outcomes.