Online Hotel Management Training - Become a Hotel Manager
Today’s hotels must deliver exceptional guest experiences while maintaining operational efficiency, brand standards, and profitability. This comprehensive hotel management course reflects the realities of modern hospitality, giving you the knowledge and practical skills needed to manage hotel operations across departments. Whether you are starting your career or looking to advance, this course builds a strong foundation for success in hotel management.
In just six months, this hospitality training program will help you develop expertise in front office operations, guest relations, housekeeping standards, food and beverage management, and financial planning. You will also complete a final project that demonstrates real-world management capabilities.
Upon completion, you will have the confidence and skills to step into leadership roles within hotels, resorts, and other lodging establishments.
Job Outlook for Hotel Management
Careers in hotel management offer diverse opportunities across hotels, resorts, and global hospitality organizations. The industry continues to grow as travel demand increases, and guest expectations evolve.
- According to the U.S. Bureau of Labor Statistics, the median salary of hotel managers is $68,130 per year, with employment projected to grow 3% through 2034—about as fast as the average for all occupations. In addition, about 5,400 job openings are expected each year, driven largely by retirements and career transitions, creating steady opportunities for new professionals entering the field.
- Salary data from Indeed shows hotel managers earn an average salary of approximately $63,686 annually in the U.S., with higher earnings potential based on experience, location, and property type. Overall, hotel management offers stable career prospects with opportunities for advancement into leadership roles as the hospitality industry continues to evolve.
Hotel Management FAQs
Hotel Management FAQs
What is a hotel manager? What does a hotel manager do?
A hotel manager, also known as a hotelier or lodging manager, oversees the operations of a hotel, motel, resort, or other lodging establishment. They maintain operations and ensure guest satisfaction. In many environments, a hotel manager reviews their facility's budget and revenue to increase profitability. They also evaluate each department manager's performance and offer constructive feedback for improvement.
What is the typical work environment for a hotel manager?
Hotel managers typically work in hotels, resorts, and other lodging facilities, where they oversee daily operations and ensure guests have a positive experience. Most managers work full-time, and schedules often include evenings, weekends, and holidays since hotels operate around the clock. In many cases, managers may also be on call to handle emergencies or resolve issues as they arise. The role combines administrative responsibilities—such as budgeting and staff management—with frequent guest interaction, making it both fast-paced and customer-focused.
Course Objectives
Explain how core hotel departments integrate to deliver a seamless, high-quality guest experience
- Execute front office procedures and apply guest-relations best practices, including conflict resolution and service recovery
- Manage quality, safety, and operational consistency through housekeeping standards, maintenance fundamentals, and risk mitigation systems
- Apply budgeting, forecasting, accounting fundamentals, and revenue management strategies to optimize profitability
- Plan and manage marketing, sales, events, HR systems, compliance requirements, and modern priorities like technology and sustainability
Prerequisites and Requirements
There are no prerequisites to take this course.
Instructors
Kevin Lee
Kevin Lee is an internationally recognized luxury event designer known for producing high-profile, design-forward experiences—ranging from major awards season events (including the Academy Awards, Grammy Awards, and Primetime Emmy Awards) to over-the-top weddings, private celebrity events, and Hollywood premieres. He has designed weddings and events for high-profile clients including Bill Clinton, Barack Obama, Brad Pitt, Oprah Winfrey, Tom Cruise, Kim Kardashian, Jennifer Aniston, Drew Barrymore, Kate Hudson, Lisa Vanderpump, and Nicolas Cage. He has also custom-designed destination wedding experiences, including a wedding in Greece for Ryan Serhant of Million Dollar Listing New York.
Sam Jagger
Sam Jagger is a luxury hospitality executive with more than two decades of leadership experience across premier hotel and resort properties in the United States. He currently serves as General Manager of The Maybourne Beverly Hills—Maybourne's first U.S. property—where he leads teams responsible for delivering world-class guest service, operational excellence, and elevated brand experiences. Prior to this role, he served as General Manager of the Fairmont Miramar Hotel & Bungalows in Santa Monica and previously held the role of Director of Sales & Marketing at the same property. He also spent ten years as Managing Director & Senior Vice President at Mr. C Hotels & Residences, contributing deep expertise in luxury operations, service standards, brand leadership, and guest experience design.
Registration and Enrollment
This course is 100% online. Start anytime.