Skip to main content

Hotel Management FAQs

Hospitality managers are responsible for the daily operation of one or more hotel, motel, resort or rental properties. They need knowledge and skill across the entire range of business, finance, human resources and customer service domains. In addition, they need hotel-specific skills such as staff leadership, activity and event coordination, accounting and food and beverage management.

The Coronavirus pandemic and its limits on travel and group gathering have undeniably impacted the hospitality industry. However, experts say the long-term prospects are bright, especially for larger and well-established properties and hospitality brands. As consumers and business professionals resume travel, they are likely to prefer properties and brands that have used their resources to upgrade the safety of their properties and supply chains.

Most hotels have several operating departments. Management titles usually reflect a manager's departmental duties. Common titles include:

  • Hotel General Manager
  • Sales Manager
  • Destination Event Manager
  • Front Office Manager
  • Guest Services Manager
  • Administration Manager
  • Restaurant Manager
  • Assistant Restaurant Manager
  • Housekeeping Manager
  • Accounting/Finance Manager

Course Objectives

Back to top