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School of Education Student Services Overview

The Salem State School of Education is determined to see our students succeed.


To that end we provide a range of services to help us identify our students goals and provide the resources they need to achieve them. 

Student Services

Salem State education majors will be advised through the Student Services Office for the first and second year. 

The professional advisers are experts in all of the education major options and are excellent resources for students making academic and career decisions. Because the choices first and second year students make will have a major impact on their degree and professional paths, they have easy, on-going access to their advisers through:

  • Scheduled appointments available throughout the year (not just during advising periods)
  • Walk-in advising times available every week for drop in questions or requests
  • Intrusive advising means advisers review student progress and reach out to the students when there are any signs of trouble
  • Advisers are available to students until 7 pm at least two days per week
  • Advisers support full-time, part-time, current, prospective, day, evening, undergraduate, and graduate students

We want you to have exactly the information you need the moment you need it. We do this through regular, personalized communication. We don’t just rely on you to seek out the information you need; we get in touch with you directly to make sure you know what’s expected of you so you can be successful in your program. Our programs are rigorous and intensive. You’ll be working hard and juggling a lot. The advising center is here to provide you with the support you need to meet those demands.


For students navigating the complex world of high-stakes testing, licensure and certification, your advisers have the expertise to answer your questions and keep you progressing towards your goal.


The goal of the Student Services Office staff is to answer student questions and help students resolve problems in our office or to put them directly in touch with someone who can. We want to end any need to visit multiple offices looking for answers.

By the start of the third year, students are well on their way to meeting academic and professional goals.


At this point their advising is handed off to full-time faculty who are experts in their chosen field. Faculty advisers serve as mentors who guide students through the intensifying academic demands of the junior and senior year coursework, support them as they manage their increasing time in the field, and assist them in meeting any licensure or certification requirements.

Prospective and current graduate education students can find answers to general academic questions and help with the business of being a student in the Student Services Office.

Because of the nature of graduate education, graduate students need immediate access to an adviser who is an expert in their field. As such, all graduate students have faculty advisers, also called program coordinators, who can answer detailed academic and professional questions. However, not everything needs a content expert, and so our general advisers are available for everything else.


The Student Services Office has the needs- and the schedule- of graduate students in mind. As such all of the amenities described in the Study and Lounging Space section are also available to graduate students. Our office is open until 7 pm at least two evenings per week and continues to provide services throughout the summer. 


Our office is in Sullivan Building room 304.

Our email address is

Our phone number is 978.542.2854.

Transferring schools can be a provoking experience. We want to make it as easy as possible. As such, the Student Services Office advisers will meet with prospective transfer students at any point in the process to:

  • answer questions
  • explain our programs
  • review licensing requirements
  • review testing requirements
  • discuss transfer credits
  • help determine which classes to take when finishing at another institution prior to transferring here

Our office works directly with admissions and with transfer services to make the overall process as efficient and easy as possible. We want to ensure you get credit for the work you've already done. We want to help you find the program that will let you reach your goals as quickly and to the highest standards possible.

We encourage you to speak to us directly as early in your process as possible- especially if you are interested in becoming a public school teacher. 

We can be reached at or by phone at 978-542-2854.

The MTELs (Massachusetts Tests for Educator Licensure) are a series of tests that are required as part of the process to become a licensed public school teacher in the state of Massachusetts.

Here at Salem State we support our students in their preparation for these tests in a variety of ways.

We offer:

  • Small group preparation sessions for the following MTELs
    • Communication and Literacy Reading Subtest
    • Communication and Literacy Writing Subtest
    • Foundations of Reading
    • General Curriculum Math Subtest MTELs
  • A resource library of preparation materials for students to use in the Student Services Office
  • Self-paced study materials on the Education Students Canvas page 

Please see the MTEL page for full information about accessing these resources.

We want you to enjoy visiting our advising center. To that end, we provide a comfortable, welcoming space.


Hang out with us between classes on our cushy chairs and couch. Take advantage of space where you can study, outlets if you need to charge up a device, and even that rare beast: a free printer! Bring in a k-cup and make coffee in the Keurig- we'll provide sugar and creamer. If you're a tea drinker we have plenty of hot water and an assortment of tea. There is a fridge where you can drop off your lunch (or dinner for evening classes) and a microwave where you can warm it up.


There is a computer if you need to get some quick work done and a bookshelf full of young adult and children's literature. There are resources to help you find a job and staff who will answer questions about your assignments, your strategy for graduating on time, your career plans, and how to balance the demands on your time.


Pop in any time you have a question, and then keep an eye out for our emails and texts so you never miss an opportunity to be a successful student.

It isn't only students who take advantage of our office's resources. Both faculty and administrators come in for coffee or tea, to warm up their lunch, or just to visit for a bit. 


Having faculty, administrators, and students in the same social space provides the opportunity for a different type of interaction than happens in the classroom or during formal office hours. It's wonderful to see faculty and students finding they share enthusiasm for a TV show in common or are reading the same new book. Conversations naturally turn to topics in the news around education and policy and everyone gets to hear a different perspective. In this informal space, strong mentoring relationships are built that can develop over time into one among colleagues in a shared profession.

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