User Support

Student Laptop Help

Walk-in laptop support hours are Monday - Friday, 12:00pm-4:00pm in Rm 127, Central Campus.

Students seeking assistance with the wireless activation setup are encouraged to obtain wireless setup directions and make a reasonable effort to establish a wireless connection prior to requesting assistance.

• Wireless Set-up Info

Contact Us

• Email to it-helpdesk@salemstate.edu
• Help Desk 978-542-2036

Laptop FAQs

Can I save my work to a floppy using my laptop?
No, most laptops do not have a floppy disk drive. Instead, laptops have a CD drive and a USB drive, both of which can be used to save your work. Students can also email files to themselves and retrieve them from any computer with internet access.

How do I print from my laptop?
To print files you have stored on your laptop you may either:

1. Email the files you to yourself and then print them from one of the computers in the open access computing labs.
2. Save the files onto a USB Flash memory card/stick and use the computers in the open access computing labs to print.

How can I clean my laptop's screen?
The screen of a laptop is delicate. You should wipe it clean only with laptop screen tissues that can be bought at any computer store. You should not clean the screen with any other tissues as this will damage the screen.

Additional Resources

• Connecting to the Wireless Network
• SSC Laptop