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Salem State College
352 Lafayette Street
Salem, MA 01970
978-542-6000
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How-To Download Files

Step One: Get the Files

  • Choose the file you wish to download.
  • Save the file to your computer. The default or automatic location where your computer will want to save the file will most likely is often "My Documents". If you do not wish to save it here, navigate to your Desktop in the "Save As" box, and pick a directory.
  • Save the file by clicking "OK." The file is now ON YOUR COMPUTER. There is no need to return to the index page again to download these files a second time. Go to your My Computer icon on your desktop to execute step number two.

Step Two: Open and Install the Profiles

  • Once the file is saved, open the folder where you saved it, and Double Click the file.
  • Follow the step by step instructions that the Install Shield will take you through. Click "YES" when it asks you if you want to install the program, and click "NEXT" for each of the steps it takes you through until your final option is "FINISH." Some programs will ask if you'd like to install "Typical" or "Custom." Choose "Typical."
  • Congratulations. You have installed the software.
  • In most cases, You must restart your computer for this program or file to work.

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Contact Us

Business Hours: Mon-Fri 8:00am-5:00pm
Laptop Walk-in Hours: Mon-Fri Noon-4:00pm
Telephone: 978-542-2036
Email: it-helpdesk@salemstate.edu
Online:Help Desk Request Form

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