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Preamble
Policy Statement
Self Study 2001
Fifth Year Report
Salem State College
352 Lafayette Street
Salem, MA 01970
978-542-6000
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Salem State College's NEASC Self-Study Report
PREFACE AND OVERVIEW
PREFACE
The preparation of this Self-Study report adheres to the NEASC guidelines. The following is a brief overview of activities and timelines.

Approximately two years prior to the team's arrival in March 2001, the initial stages of preparation began with a visit from NEASC. Immediately following that visit, plans were made to organize and appoint a NEASC Steering Committee in the spring of 1998. The following list of committee members reflects a wide cross-section of participants from all segments of the campus community:

    Dr. Albert J. Hamilton, Vice President of Academic Affairs, Co-Chair
    Dr. Michael I. Prochilo, Professor, Department of English, Co-Chair
    Mr. John Billings, Alumni, Alumni Association
    Mr. Cory Manhertz, President, Student Government Association
    Dr. H. Lee Meadow, Dean, School of Business
    Dr. Stanley Cahill, Vice President, Student Life
    Mr. Donald Cote, Assistant to the Academic Vice President, Academic Affairs
    Dr. Diane Lapkin, Dean, Schools of Human Services
    Ms. Mary Marsh Miller, Director, Office of Equal Opportunity and Human Rights
    Ms. Janyce Napora, Vice President, Administration and Finance
    Dr. Laverna Saunders, Dean, Library and Instructional and Learning Support
    Dr. Anita Shea, Dean, School of Arts and Sciences
    Dr. James Stoll, Dean, Student Life
    Dr. Pesi Amara, Chair, OM/MIS Department
    Dr. Marion Kilson, Dean, Graduate School
    Dr. Teresa Lyons, Professor, Psychology Department
    Dr. Robert Paterson, Chief Information Officer
    Dr. Dorothy Siden, Professor, Economics Department
During the 1998/1999 academic year, the Steering Committee regularly met to plan and to prepare for the upcoming decennial review. The Steering Committee approved the creation of working teams that would be responsible for addressing and writing to each of the standards. Late in the spring of 1999, the standards teams were constituted and assembled. Each team had the following makeup: a chair, mostly a member of the Steering Committee, a chief writer, and a committee of varying size comprised of members and set about to review the standards, to gather the necessary documentation, and to write the response. When and where necessary, other members of the community were called upon for additional information. The chairs and chief writers responsible for each of the standards are:
    Standard 1: Mission and Purposes
      Robert Brown
    Standard 2: Planning & Evaluation
      Anita Shea, Laverna Saunders, Gregory LaMontagne
    Standard 3: Organization and Governance
      Albert J. Hamilton
    Standard 4: Program & Instruction
      Marion Kilson, Elizabeth Kenney
    Standard 5: Faculty
      Albert J. Hamilton
    Standard 6: Student Services
      Stanley Cahill, Bruce Perry
    Standard 7: Library & Information Resources
      Laverna Saunders
    Standard 8: Physical Resources
      Janyce Napora, Stephen Keyes
    Standard 9: Financial Resources
      Janyce Napora, Matilda DelVecchio
    Standard 10: Public Disclosure
      Donald Cote
    Standard 11: Integrity
      Mary Marsh Miller
OVERVIEW
Writing to the standards and gathering data took well over a year. During this time, each section chair met with the Steering Committee co-chairs when necessary. Drafts of each section of the standards were collected serially, descriptions due in mid-winter, appraisals at semester's end, and projections by end of June 2000. the final document with invaluable review and suggestions from NEASC was assembled and edited during the summer interim. The final draft of the document was then posted on the College website (www.salemstate.edu) beginning of October 2000.

The draft of the document was printed also and distributed to the Steering committee and to the writing teams. Documents were also placed onreserve in the library. The document was available for all segments of the campus community to read and to respond to the editor and writers either directly by campus mail, or e-mail. Even if there was not an overwhelming response, this process once again proved invaluable in getting feedback for the final form of the Self-Study. Throughout the stages of review, self-evaluation, and writing of the document, the process has always been an open one, a process that elicited and encouraged full participation and response. The process, it is hoped, reachedout to the various campus segments. Whether it did or not is another matter.

Given that the academic year 1999/2000 was a difficult one for reasons pertaining to faculty union issues, all segments of the campus worked reasonably well and made a concerted effort to ensure completion and success of this project. There was, and still is, a genuine feeling of cooperation for making this evaluative document direct, objective, and honest in its appraisal of conditions at the institution at this time. An attempt at campus-wide participation went beyond committee meetings; it extended to two Focus Group Roundtable Discussions in mid-spring that brought together randomly selected members from all segments of the community to discuss issues tangent to the standards. The focus groups, fully attended, were responsive and insightful. The ideas that emerged from these meetings have been incorporated into the document. A determined effort was made at the outset of the process to include as wide a representative sample of the community as possible.

The text of the Self-Study Report was, and is, available to everyone in and beyond the community. Every opportunity for the College community to respond and to participate has been taken. The report has been placed before the community. Whether everyone is ultimately satisfied with the final document is difficult to tell; differences of opinion, shared or otherwise, exist. The Steering Committee believes that the document represents the state of the institution at present.

During the late spring and summer of 2000, the Self-Study co-chairs and editor gathered up the standard responses and put together a final draft of the document. The document presents the current status of the Institution in a unified voice. No attempt was made to constrict the various standard reports. Each has its own flavor and emphasis, and the various voices have been respected. The aim of the final document was, and is, to present a unified voice, to clarify the issues of concern, to ensure that each standard was fully developed in its tripartite format, and to reflect on how the institution strives continually to meet the standards established by NEASC.

Salem State College is a comprehensive mid-size public institution of higher learning located approximately 21 miles north of Boston in the city of Salem on the North Shore. It is the major educational institution in the area and draws its students from a wide economic and geographic spectrum in and out of the state as well as from abroad. The physical plant has grown from one historic building in the center of the town to five major sites with 23 major buildings in the South Salem area. It also has satellites in Gloucester and downtown Salem. In the past decade the physical plant has experienced extraordinary growth with the acquisition, for example, of the GTE/Sylvania property, upgrading of student housing, an Aquaculture Center, and a new Public Safety Building. Students currently attend classes at five campus sites: North Campus, Central Campus, Upper Campus, South Campus, and the O'Keefe Sports Complex.

Salem State College is approaching its one hundred and fiftieth anniversary in 2004. Founded in 1854 as one of the first normal schools in the state of Massachusetts, the Institution has continually been engaged in a process of change, renewal, and adaptation to meet the needs of its community and the Commonwealth at large. In 1991, the year of the last full NEASC Accreditation Review, the College was in a period of transition: in 2001 we are still in transition, engaging in structural, programmatic, financial, and physical changes that challenge us to continue providing the level of education and service to the students and to the community.

Growth has been a distinguishing hallmark of the College as it has evolved from a normal school to a teachers college to a multipurpose institution of higher education. Expansion of the physical campus, the faculty, and the student body has brought great strides as well as challenges to an institution of our size. Urged to change or to have the direction of the Institution restructured, we have constantly adapted, enhanced, and moved forward.

Within the College's urban environment, students engage in a rich tradition at Salem State College. Mindful of our mission statement and goals, the Institution serves a wide population of students, almost half of whom are the first generation in their families to attend college. Students can choose from a wide variety of academic and professional programs to achieve their goals. They can participate in a community rich in ethnicities and nationalities. They can be involved with a full student life experience. They can be intellectually challenged by a core curriculum of liberal arts and the sciences that informs the base of all degree programs offered by the Institution.

Salem State College offers a supportive and intellectually challenging environment for its students. It is one that is constantly reviewed and examined to maintain our level of commitment. Salem State College has continually pursued accreditation for its programs from a variety of regional and national sources. With the NEASC Accreditation Visit this March, we are committed to the continued achievement of excellence.

Since the last review by NEASC, Salem State College has engaged in and developed new programs, reorganized under constraining conditions, and set about the process of self-examination. In preparing the Self Study Report, wide areas of the College have been subject to scrutiny and reflection on how well what is working or not. The Institution has been repeatedly challenged to demonstrate its effectiveness and purpose. It is clear that we have done that in the face of uncertain budgetary concerns, the demands of expansion, a changing dynamic for student enrollment, required certification procedures from professional organizations, increased demands on allocating space and monies, and new expectations and responsibilities place on faculty. In this environment, the College has sought to build upon and put into action the findings from the NEASC Five Year Interim Report of 1996. The suggested changes and recommendations have been acted upon in a timely fashion.

Salem State College periodically evaluates the content and relevance of its Mission Statement and Purpose. Sensitive to the growing needs of the student body, the campus community at large, and a future student body from changing surrounding urban communities, the College is acutely aware of its role in assisting its student population to achieve a meaningful and rewarding educational experience.

Since the Interim Report of May 1996, strategic planning activities and procedures have been inaugurated and put into place to better maximize the College's goals and mission. The Institution has diligently worked on the recommendation for an improved strategic planning process. Evidence of that commitment began when the Strategic Planning Council was created in order to "initiate a planning process, to steer the implementation of the process, and to provide the College with a written strategic plan." Since its implementation, the Council which is broad-based has asked for and received strategic plans from the various schools and departments across the campus. These strategic plans articulate the directions the College, the Schools within the College, and the departments wish to proceed.

Capital plans for the Library have constantly been an issue of deep concern for the College. The Library, level funded by the Commonwealth of Massachusetts since 1994, has managed in the face of great obstacles to be brought up to standard for Internet services, computerization of the collection, and smart classrooms. Even with the addition of more assistance, staff, computer labs, and the Library Renovation Project, the Library continues to be in need of enhanced fundings to meet the expanding demands for technological and student services.

The faculty and staff have increased in number across the five campus sites to meet as effectively as possible the requirements of fulfilling the College's educational objectives and policies. Appropriate funding levels are needed to meet the demands of rapid growth. For instance, the past several years have seen the rapid expansion and development of IT support on campus. To accomplish this growth in technology, funding has not always been consistent. Given the funding situation, the current installment, for example, of the PeopleSoft program for all levels of the campus community, the continual growth of IT, and the unprecedented use of the computer in and out of the classroom offer evidence of the College's struggle, commitment and strong desire to better serve the technological and educational needs of faculty, staff, and students.

Further, since the last Interim Report, deferred maintenance issues have been resolved: for example the Administration Building and the Sullivan Building have been completely renovated, the Ellison Campus Center is currently undergoing major changes in structure and function, a new Public Safety Building opened last year, and the GTE/Sylvania Site, now Central Campus, is being developed along with the new Aquaculture Center at Cat Cove in Salem Harbor. Landscape architecture has enhanced the grounds and produced a pleasant visual environment in the midst of an urban area; once gain, maintenance of the five campus sites is a constant source of concern in terms of financial output.

Space needs are universal problems for all institutions of higher learning; Salem State College is no different. Space is always precious, always needed, and always requested. Faculty space needs vie with institutional space needs. Of course, space needs always need to be addressed then as now in an institution evolving as rapidly as this one.

As mentioned earlier, the College is in a period of transition: the issues immediately addressed are ever present: governance and its articulation to the enhancement of the College's purpose, strategic planning in terms of long range plans and goals, the importance of assessment as a key tool to assist the College’s commitment to its students and programs, capital outlay for all major areas, especially in Academic Affairs, the bringing of a faculty contract to a fair and equitable resolution, and the needs and requirements of the student body.

Though a great deal has been accomplished, much still needs to be done as this Self Study reminds us of what is, how well it is working, and what needs to be done to bring about effective and meaningful changes. Today, the challenges before an institution of public higher education continue. Proceeding through the Self Study Report, a number of themes, similar in content and tone to those previously noted, emerge. These themes are of concern to the Institution and are continually given deep consideration and attention. Several of these key areas are presented here because we are cognizant of them, know that they illuminate the conditions and circumstances under which we operate, and illustrate how we as an institution and a community deal with issues and challenges confronting us. Here, then, are several key issues.

Planning and Evaluation
The College's “current planning and assessment efforts are largely decentralized.” In order to plan for the future accordingly, the study indicates a need for “focused administrative support in an office of planning and assessment.” A major finding of this section is the critical need for an “Office of Institutional Planning and Assessment established under Academic Affairs to oversee planning and assessment.” The administrator in charge would work with the Strategic Planning Council and with the Assessment Committee to coordinate efforts and information flow. This important future step would clearly facilitate college-wide priorities in the areas of planning, evaluation, and assessment. Given the initial success of assessment activities on campus thus far, the recommendation would assist in better coordination of individual units and integration to support the College's mission and goals.
Organization and Governance
An All College Governance Task Force should be appointed to examine all governance and its processing within both the context of the faculty contract and the administrative level of the College. Salem State College saw approximately two of the past ten years operating without a full governance system because of work to rule decisions by the faculty union in response to the failure of contract negotiations. College governance is defined by faculty contract and is dependent on it. When it does not operate during an extended period of negotiations, the deliberative processes with regard to curriculum, academic policies, and matters relevant to student life slow down considerably. Thus, the negotiation of a fair and equitable faculty contract at the state level would resolve many issues. Governance concerns also exist at the administrative level. This Self-Study Report details some of these issues noted in the sections on Financial Support, Organization and Governance, and Planning and Evaluation. These issues need to be continually addressed and reviewed. The creation of an Organizational Development Task Force would greatly aid in making recommendations regarding administrative structuring.
Programs and Instruction
The programs and instruction at the College are strong; however, they need to be enhanced by further strategic planning, long-range program planning along with regular review and revision processes. The establishment of a regular cycle of program review is important to continue and necessary especially for liberal arts programs not subject to review by national accrediting bodies. Again, the “current funding structure presents challenges to planning and implementation processes.” It is difficult to operate at full capacity when state appropriations remain basically level-funded for the last decade and the Graduate School and the Division of Non-Traditional Programs are without state support and must depend on tuition and fees generated by student enrollment.

With the influx of new faculty, energy and interest in curricular changes both within and between disciplines needs to be nurtured and supported. As various departments upgrade their majors by an entrance course, redesign of the major, and the requirements of some kind of capstone course, the college community anticipates significant program changes as pressure from external mandates and internal initiatives grow. The Curriculum Committee has been the forum for deliberating policies relating to academic programs. These areas of concern to Programs and Instruction indicate a strong and continuing consideration to the impact on the core curriculum, the increase in cross-disciplinary programming, and the need to anticipate the changing requirements of professional programs.

Student Services
Among the many perceptive statements of this section of the Self-Study Report, the impact of technology on student life stands out. New technologies change and reshape the environment. Major commitments to technology have been made, but more needs to be done. The College needs “to provide adaptable information technology support structures to assist administrative offices in managing information and technological innovations more effectively.” Similar concerns have been expressed for the functioning of the Library and for Physical Resources.
Financial Support
Though aggregate funding for the College from all sources has kept pace with inflation, there has been negligible real growth in terms of finances for the College's operations. The situation is best put forth in the following: "The transition from a 'State Supported Institution' to a 'State Assisted Institution' combined with no real financial growth, the Board of Higher Education's policies with regard to entrance standards for admissions and the need to move from a 1960's technical infrastructure into the 21st Century have all combined to place the Institution under severe financial stress."
Conclusion
As the College enters the 21st Century, it is guided by a strong and committed mission challenged by a rapidly changing world. In 2001, Salem State College is an exciting and rewarding place to be attending, working, and teaching, because we are engaged, committed, determined to succeed for our students and community in the face of all the challenges we face. In a period of transition and change, frustrations and joys often exist simultaneously. New directions, new approaches to challenges, new problems confront us and force us as a college to think in new ways, adapt, suggest different solutions, approach vexing issues from varying perspectives. With the continued rapid growth in new faculty, approximately fifty percent in the last decade, changes in the administration, new ideas and enthusiasms work to solve the problems and issues the College confronts. With a rapid growth in institutional space, new configurations need to work in order to enhance and to fulfill the mission and goals. With rapid growth in technology, the College and its community enter the millennium not with trepidation but with seriousness of purpose, confidence, and hope that we are giving our students a quality education and an exciting journey into learning. The College is dedicated to continue to meet the needs of an increasingly diverse constituency, implement revolutionary new technologies, and satisfy the demands for literate and competitively prepared graduates.
Self Study Table of Contents Table of Standards

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