Information Technology Services


ITS help desk serves as the primary contact point for all information technology services. This is the place to start for all of your computer, printer, telephone, and networking questions or issues.

Network and Wireless

Learn about our secure network access control, what systems you can use on the network, and how to connect using wireless (wifi) or a wired connection.

Computer and Mobile Device Support

Discover information on student laptop requirements, recommendations and special pricing. Learn about our student laptop support location.

Accounts and Passwords

Discover how to access Salem State systems including email, Navigator, Canvas eLearning, and more using your Salem State user ID and password. Find answers to all things account-related.

Software and business applications

Access our extensive library of available software for you to browse and download. Upgrade your operating system with the latest version.

Information Security

Protect your data, electronics and identity using our comprehensive information security program. Learn more about this system and discover our tips to better secure your online identity.

  • Device, data and identity protection
  • Cyber threat monitoring and incident response
  • Report an incident  
  • Enterprise risk management and network security
  • Security awareness and education
  • Web content filtering
  • Consulting
  • System Access

Educational Technology

Access resources and enhance your teaching and learning experience.