Custodial Services

flower beds on SSC campus

Facilities Services

Facilities services is the maintenance and service organization that provides preventive maintenance, housekeeping service, grounds maintenance, electrical, carpentry, painting, locksmith, plumbing, and heating ventilation and air conditioning services to the campus community. Our department is divided into two functional groups:

We are also responsible for Salem State University's utility budget, utility consumption and energy conservation programs. We routinely identify projects that qualify as bona fide energy reduction efforts resulting in a timely return on investment to the university. We also participate in on-campus recycling.

Requests for Services

Emergency Requests

Call our HELP line during business hours for facilities-related emergencies. Personnel will be dispatched immediately for emergencies such as leaks, broken glass, non-hazardous spills.

Monday - Friday 8 am - 4:30 pm ext. 4357 or 978.542.4357 (HELP Line)
Monday - Friday 4:30 pm - 8 am ext. 6111 or 978.542.6111 (Campus Police)
Weekends   ext. 6111 or 978.542.6111 (Campus Police)

Non-Emergency Requests

Key Requests Submit on Key Request Form [PDF 9KB]
Work Requests Submit on Work Order Form
Card Access Requests Submit on Card Access Request Form [PDF 11KB]
Signage Requests Submit on Sign Request Form [PDF 31KB]

Facilities is the only department authorized to procure and install university signage. Salem State University has a graphic standard and a master plan for the placement of all way-finding signs so as to ensure a consistent and predictable way-finding pattern and to reduce the amount of damage to building exteriors and interiors as a result of arbitrary sign installation: interior signs may not be mounted on doors; exterior signs may not be drilled into bricks, concrete or other building envelope material. See purchasing for approved vendors.


Sarah Ascolese, HELP Line Manager
Phone: 978.542.4357

Daniel J. Burke, Director
Phone: 978.542.6096