Clues to Success: Reading People and Sizing Up Situations
Clues to Success: Reading People and Sizing Up Situations
Thursday, November 8, 2012 from 8:30 - 10:30 am
Admission: FREE
Specialists now recognize that emotions play a significant role in business. Get the latest thinking on how emotions figure into customer and employee satisfaction, motivation, transformational leadership and more…and how you can use your “emotional intelligence” to identify, assess and manage people and environments.
Speaker:
Gavriel Meirovich, Associate Professor of Management, Salem State University
Gavriel Meirovich is an associate professor of management at Salem State University, Bertolon School of Business in Salem, Massachusetts. He has earned his PhD in management from Yaroslavl University, Russia. He teaches management courses both on undergraduate and graduate levels. He has published 15 papers in academic peer-reviewed journals. His research and consultant interests are in the fields of emotional intelligence; business ethics; total quality management applications; quality in higher education.