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Jacqueline Landau

Professional Details

Title: Associate Professor
Office: CC-216
Phone: 978-542-6945
Email: jacqueline.landau@salemstate.edu
Resume: Jacqueline Landau [DOC 54KB]
Website: http://www.salemstate.edu/~jlandau

Summer Courses

Cat. # Term Course # Title
1555 91 MGT800 Managing Human Performance in Organizations

Professional Biography

Jacqueline Landau, Ph.D. (New York State School of Industrial and Labor Relations, Cornell University) is an Associate Professor at Salem State University.  She teaches human resources and organizational behavior courses and has written over 20 articles and book chapters for leading management publications.  She has also served as a consultant for several organizations including: Siemens, Sara Lee Asia Pacific, Aramark, Eastern Point Consulting, Cornell University, and Lesley University. 

Professional Interests

Employee voice, employee absence and turnover, cross-cultural management


Human Resource Management, Organizational Behavior

Selected Publications

Landau, J. "To Speak Or Not To Speak," Predictors of Voice Propensity, Journal of

Organizational Culture, Communications and Conflict, 13 (1), 35-54, 2009.

Landau, J. "When Employee Voice is Met by Deaf Ears," SAM Advanced Management

Journal, 71 (1), 4-12, 2009.

Landau, J. "When Voice Falls On Deaf Ears," SAM Proceedings, (2008).

(Earlier and shorter version of paper published above)

Landau, J. "The ILR School's HR High Flyers, Part 2,"hrSpectrum, May/June,

CAHRS, Ithaca, New York, 2006.

Landau, J. "The ILR School's HR High Flyers, Part 1,"hrSpectrum,

March /April, CAHRS, Ithaca, New York, 2006.

Landau. J. "Overcoming Cultural Barriers," Northeast Human Resources

Association, www.nehra.org/articlesresources, 2004.

Landau, J. & Chung, Y.K. "Cultural Diversity in Singapore," in M. Patrickson and

P. O'Brien (eds.). Managing Diversity: An Asian and Pacific Focus,

John Wiley & Sons, Australia, 2001.

Chia, H.B. & Landau, J. & Ong, J."The Effect of the Economy on Employee Voice,"

Research & Practice in Human Resource Management, 8 (2), 3-28, 2000.

Selected Presentations

Landau J. "Individual and Organizational Predictors of Voice Propensity, Allied Academies Conference (on-line presentation), Reno, Nevada, October 2008.

Landau, J. "When Employee Voice Falls on Deaf Ears," SAM Conference,

Washington, D.C., 2008. (Also in Proceedings).

Landau, J. "Sexual Harassment in Organizations," International Women's Conference, Salem State College, Boston, MA, 2008.

Taylor, S., Landau, J. Murphy, J. & Williams, W. "Workplace Trends,"

Organizational Development Learning Network, Boston, MA, 2001.

Kowtha, R., Landau J. & Chia, H. "The Culture of Voice: Exploring the

Relationship Between Employee Voice and Organizational Culture," Academy of

Management Conference, Washington, D.C., 2001.

Personal Interests

Traveling, photography