Info Tech Services
Student Laptop Support
Walk-in technical support is available to current Salem State students in Central Campus room 128. During the academic year students can stop in for help with wireless/wired connection issues, anti-virus software, or other technology questions. Students with questions about residence campus phone and Internet issues) should call the Help Desk at 978-542-2036 or send the Help Desk email at it-helpdesk@salemstate.edu.
Bring us your recommended Dell notebook computer for on-site warranty support.
Hours
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Academic year: Monday – Friday |
9:00 am – 4:00 pm |
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Summer/Intersession: Monday – Friday |
9:00 am – 4:00 pm |
During the academic year walk-in laptop support is available Monday-Friday: 9 am - 4pm. Please note: the laptop support area and the Helpdesk are closed weekends & holidays.
Technology
Technology is integrated throughout the campus community--and curriculum. Tools and services include wireless Internet access, Web-enhanced coursework, and online services, from course registration to job recruiting. Every student has a Salem State email account, as well as space on the web and file servers, which can be accessed from anywhere.
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ACADEMIC LIFE SAVER TIPS Always make a back up copy (or 2) and then test your backup copy before you have a hard drive re-formatted. Keep an extra copy of important files, current assignments on a usb device, or send to email. Always make sure your anti-virus software is active and up-to-date. |