Info Tech Services
Student Laptop Support
WALK IN laptop support hours are Monday - Thursday, 9 am - 7 pm, and Friday 9 am – 4 pm in Central Campus room 128
Walk-in technical support is available to current Salem State students in Central Campus room 128. During the academic year students can stop in for help with wireless/wired connection issues, anti-virus software, or other technology questions. Students with questions about residence campus phone and Internet issues should call the Help Desk at 978.542.2036 or send the Help Desk email at it-helpdesk@salemstate.edu.
Bring us your recommended Dell notebook computer for on-site warranty support.
Hours
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Academic year: Monday – Thursday 9 am - 7 pm |
Friday 9 am – 4 pm |
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Summer/Intersession: Monday – Thursday 9 am - 7 pm |
Friday 9 am – 4 pm |
During the academic year walk-in laptop support is available Monday-Thursday 9 am - 7 pm and Friday 9 am - 4 pm. Please note: the laptop support area and the helpdesk are closed weekends and holidays.
Technology
Technology is integrated throughout the campus community, and curriculum. Tools and services include wireless Internet access, Web-enhanced coursework, and online services, from course registration to job recruiting. Every student has a Salem State email account which can be accessed from anywhere.
| ACADEMIC LIFE SAVER TIPS
Why wait until something happens before you try to save stuff off your hard drive? Think preventative and make a back up copy. Something you may want to consider before you bring a laptop in to get viruses wiped off the hard drive. Online storage is a great place to store a duplicate copy of important documents and current assignments; You can also send the files to yourself via an email attachment. Viruses attack everyone. Learn to recognize valid anti-virus alerts so you don’t fall prey to a hoax virus and add another headache to your academic life. |
