Phones and voice mail

Salem State has partnered with Avaya in providing and supporting the university's telephone and voice mail systems. Resident students are provided "dial tone" through the university's phone system. Students will need to use a telephone calling card to place long distance calls from their residence hall. Students can acquire a calling card from a reputable vendor before arriving on campus or purchase a prepaid long distance calling card from the Salem State bookstore.

Reference documents:
Instructions for iPhone

Help yourself procedures
How to set up and use your voice mail

Voice mail instructions for staff and faculty
Voice mail instructions for part-time faculty
Voice mail diagram

Faculty and staff telephone directory

For help, call us at 978.542.2036 or email